If you read my previous post regarding my broken Nikon P5100 you may remember that the man at Kerrisdale Cameras told me it would be 4-6 weeks before I received it back. So imagine my surprise when I picked up a voicemail on Saturday informing me that it was ready for collection!
I went up today, which is 2 weeks and 2 days since I took it in, to collect the camera. I'm pleased to report that the man who helped me today (a different one to last time) was efficient and bordering on friendly. There was no charge and I was straight out into the sun we've enjoyed this weekend playing with my new (ok, nearly new), toy.
The zoom switch is back as good as new and having had a couple of weeks with my old Nikon P2, it's certainly a welcome return. The P2 is a reasonable camera, but without a viewfinder and image stabalisation, I found it somewhat restrictive.
I am pleased that Nikon Canada seem to have turned around, what was probably a simple repair, quickly. Kerrisdale Cameras did their bit as well and I'm back to normal just at the right time. Last week I attended an Apple World Tour about their software package called Aperture. This really rocks! So with what feels like a new camera and new software I'm back to having fun with photography! Check out my flickr page if you'd like to see the results!
Tags: nikon, kerrisdalecameras, aperture, flickr, nikonp5100, p5100, nikonp2, p2, repair, apple
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This is my second attempt to write this blog post. So inspired by Duane's post tonight I'm prepared to try again!
Back in September last year I went to Kerrisdale Cameras and purchased a new digital camera, the Nikon P5100. I've been fairly happy with the camera, although my recent project to photograph crows every day this year has brought one of it's biggest weaknesses into sharp focus (be it slowly!). But this isn't about the camera.
In the last couple of weeks the zoom button started getting sticky and then locking in position. It got progressively worse and last Friday I took it back to Kerrisdale Cameras. What followed is a classic example of why retail customer service in this town has such a bad name.
Unlike when I purchased the camera (and spent over $800 in the store on the camera, extra battery, case etc - I even got a 'Digital Camera Bonus Pack') the reception I received was decidedly cold.
The camera has to go back to Nikon. It was explained that I had the option of taking it to Nikon myself (no kidding!), or letting them send it. First they told me how close Richmond was, which I found patronising, then they told me they only send to Nikon once a week and that would not be until next Wednesday. Then I was told it would be 'assessed' to see whether the 'damage' was caused by an impact. They did concede there was no sign of an impact, and they understood that I was unhappy that I would be without a camera for six weeks.
What they didn't do - was DO ANYTHING ABOUT IT!!!! I was an unhappy customer, yet I was made to feel a victim. I was damn lucky they'd even let me in the shop and I should be grateful for even being spoken to, let alone anything else!
My problem you see is that my previous camera a Nikon Coolpix 5400 was purchased back in the UK from an establishment called Grays of Westminster. A store where, in a rare case of English boastfulness "The Kind of Service which Legends are Made." This is a store which sells only Nikon, and to some of the most successful and famous photographers in the world (Heather Angel comes to mind). Heather, I am sure spends Thousands of those English Pounds in Grays of Westminster. When I went in I wanted a point and shoot!
As it happened the morning I went in to buy it they had just sold the last one. No problem, said the assistant, he would call the store up the street (a competitor - think Future Shop), and if they had one he would pop down there and get it for me. He recommended a nice local restaurant I could maybe catch some lunch whilst he went down there! I was unfortunately in a rush, so he promised to courier it to my home that afternoon, I'd have it in the morning. And so I did.
I feel Kerrisdale too has the kind of service which legends are made, just not the same kind. This was a $400 Camera, why did they not just replace it (regardless of it being 6 months old)? or give me a store credit which would have enabled me to be up and taking pictures again 6 weeks ahead of the current plan? Maybe offer to lend me a camera? Give me a cheap digital camera to 'keep me going' but show some willingness to relate to ME, their customer.
When I purchased the camera I also purchased a $120 filter for my Leftantler's camera (a Nikon D70s). The D70s is getting a bit old now, maybe I'm looking to replace it (or add to the system), maybe a new D80, D200 or D300. This is partly true, the only thing being timing. Photography is a growing part our lives, I want to build a good relationship with a local supplier. Yet, absolutely nothing about the experience on Friday, encourages me to purchase a single item from their store in the future.
To return to Duane's story, if this were Futureshop I wouldn't have the same expectations (maybe), but this is a specialist store, in business since 1961. I expected more.
Tags: Nikon, P5100, KerrisdaleCameras, GraysofWestminster, HeatherAngel, DuaneStorey, customerservice
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This is a competition I have enjoyed being a mentor on for the last couple of years. I was thrilled to see that this year they have secured a new lead sponsor, BC Innovation Council.
The press release tells the story best ...
New Ventures BC Competition Grows to $335,000 in Prizes With New Title Sponsor
New Ventures BC, one of North America’s largest technology business idea competitions, is even bigger this year — with $335,000 in prize packages. That’s an increase of $200,000 over last year, thanks to new title sponsor The BC Innovation Council.
“Our investment in this competition speaks to its success in fostering new entrepreneurs over the past seven years,” says Soren Harbel, CEO of the Council. ”We hope our new Proof-of-Concept Awards will assist in bringing some great technologies into the market place.”
Previous competition winners include the world’s largest mobile community, AirG, with 20 million users worldwide, and GenoLogics Life Sciences Software Inc., which has customers throughout North America and Europe.
The competition is open to any B.C. resident, team or business with an innovative technology product or service that has not yet secured material financing. The deadline to enter is April 23.
Prizes include:
BC Hydro $60,000 first prize package plus BC Innovation Council $100,000 Proof-of-Concept award
Enbridge $38,000 second prize package plus BC Innovation Council $50,000 Proof-of-Concept award
A $17,000 third prize package plus BC Innovation Council $50,000 Proof-of-Concept award
BC Hydro Sustainability $20,000 prize.
Now in its eighth year, the competition aims to help very early-stage entrepreneurs acquire the business skills they need to get their technology to market. The competition takes place over four rounds and seven months and includes a unique mix of business education, networking, mentoring and $335,000 in prize packages.
Competitors can participate in eight business education seminars, which start April 2, ahead of the April 23 competition entry deadline. These seminars are also open to non-competitors who pay the $100 registration fee.
Established by SFU Business, New Ventures BC is operated by the non-profit BC Ventures Society and made possible through the generous support of private and public sponsors, as well as volunteer mentors, speakers, and judges.
For the seminar schedule, and to register, visit www.newventuresbc.com, call 604-725-5740
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BBC NEWS | UK | Children 'damaged' by materialism
It's only one poll of course but it does illustrate one of the major reasons my wife and I decided to leave the UK. Of course, moving to North America doesn't might not be an obvious choice, but it's not actually the children we wanted to leave behind. It was the adults.
The article talks about what childhood should be and how it shouldn't include commercial sales techniques. I agree but would add that, not being a parent myself, what I see is that children are becoming 'adults' at an earlier age. So what is the Children's market? I know there are 'official' opinions of this but for me it's looking like 12 years old is the cut-off.
This dropping in age of course means that children seem to become adults earlier and earlier, which means there are more of those adults I mentioned I wanted to leave behind. More elegant writers can discuss the merits/problems of materialism but for me it's fairly straight forward. If children are growing up to be more and more material there is a huge risk that they will be more and more superficial at the same time.
We live in a complicated world which DOES require adults to think more deeply about what they do, what it means for their families and for wider society. With more and more children becoming less able to do this, the future direction of society becomes more and more worrying. To me this means that those of us who are adults NOW, need to act NOW, take responsibility NOW and give the children a world which might actually be worth protecting when they become adults.
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Tags: materiality, children, commericalism, society
At today's Toastmasters meeting I played the role of humourist. The timing of this made me laugh a little, partly because of a black dog but mainly because last night I completed Michael Palin's excellent Diaries 1969 - 1979, The Python Years.
Michael's (I have to use the his first name as I feel I know him a little bit now!) book was an inspiration, not so much because of Monty Python, but because of his ability to laugh at himself. So today I decided that instead of telling a joke, I would simply share the thoughts I first expressed in this blog post last year.
Although the speech was only a minute or two, I decided to introduce a new element. Last year at Northern Voice, I enjoyed watching Dave Olson give an entire 30 minute speech using paper slides that he presented then tossed away like a good Bob Dylan video.
I can't pretend to have been as accomplished as Dave was, but the overall effect seemed to work. The feedback was good and even heard a few gentle giggles in the crowd.
Northern Voice kicks off again today, with Moosecamp tomorrow and the conference all proper like on Saturday, when Dave is speaking again - this time with a subject called F*ck Stats, Make Art Dossier. I can't wait! If you are not attending, check out Miss 604's guide to following online.
Photo by Robert Scales
Tags: toastmasters, MichaelPalin, Diaries, MontyPython, NorthernVoice, nv08, Moosecamp, DaveOlson, Miss604
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Last Thursday I gave the my 5th Toastmasters speech. This takes me half way towards achieving the award of a 'Competent Communicator.' The speech was very well received and I was particularly pleased to receive some solid feedback from two visiting DTM (Distinguished Toastmasters).
It's amazing how much head space these speeches take up. Preparing a 6 minute speech doesn't sound like too much of an ordeal, but believe me, it does take some planning. This time round I chose a subject which was slightly heavier than had gone before. Previously my speech topics included Crows and Mountains. This time I spoke about car culture.
I was inspired by the epic poem by Heathcote Williams called Autogeddon, written back in the 1980's. A dark attack on the automobile. My theory was that in real life many of the things I would be called to speak about could be serious, heavier subjects. Kind of less fluffy bunny, more heavy hare ;-)
The corporate Toastmasters Club I am in is very friendly and supportive. The theme this week was Valentines. So when I trotted up to the lectern I suspect it was a bit of shock! This particular speech was much much harder to prepare. Numerous re-writes to tone it down / lighten it a bit. It's easy to let the passion sweep you away and become a preaching bore!
I now move on to speech #6, which has a focus around using tonal variety. I think I have a general subject, but I'm yet to nail the specific purpose or flesh out the details. I have about three weeks to prepare ... I'm looking forward to it!
Tags: toastmasters, publicspeaking, autogeddon, speeches
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I'm thrilled to announce that a photograph by Leftantler has been selected for inclusion in this show! Congratulations Leftantler!
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It's not very often I write about my employer. I have a little rule I follow which precludes this most of the time. Tonight is an exception though.
Earlier this week I received an email from Antonio Perez, the CEO of Kodak. I should say I wasn't alone as all employees received it I believe. Attached was a voicemail message that Donald Trump had left encouraging us to watch tonight's episode of Celebrity Apprentice.
I was greatly interested by this for a number of reasons. I remember watching the Apprentice back in the UK when Sir Alan Sugar was Donald Trump and really enjoyed the show. In the past I did watch one of Donald Trump series mainly I might add, so I could actually see something of who this Mr. Trump was. Again I enjoyed the show. However, I'm probably done with this now and the idea of a celebrity version did not really jump at me. I was a fan of the very first Celebrity Fame Academy back in 2003 - mainly driven by the participation of Ulrika Johnson at that time, but to use a phrase I've heard a lot recently, this idea has probably jumped the shark.
Add to this the fact that fellow Vancouver blogger Alan Yu has been doing a write up of the show this time, as he's done before and also read one of Mr. Trump's books which he reviewed chapter by chapter. Throw in the Kodak connection and you have a reasonable case for me to watch. Luckily the Canucks game was on the East coast so there was no clash!
The concept of the show followed the traditional approach. The products came from Kodak's Consumer Products division, which is making some excellent products. Case in point is this review of Kodak cameras from the recent CES in Las Vegas.
Back to the show ... for $150 bucks the printer featured is a really competitive deal, especially when you combine this with cost of the Ink which works out 50% less than it's competitors.
I'll leave Alan to let you know what happened at the end but for me I enjoyed the Kodak connection. Good job guys!
As for the programme itself, I was pleasantly surprised to see that Donald Trump seemed to be enjoying himself. Maybe it's the nature of this show - i.e. celebrity/charity etc but he did, if I can say this out loud, come across a lot more human than I've seen him previously. So the show was good, my problem was with the ad breaks. These make it really hard to watch anything - just when you think you are getting into something you suddenly realise that what you are getting into is women's sanitary products and/or a 20 secs snippet of a completely different show - very frustrating!
I can't say I will watch the Apprentice again, but I will re-aquaint myself with the Consumer Products division. I understand over at Kodak HQ in Rochester the employees were organising Apprentice watching parties for tonight - I hope they had as much fun as I did watching the show ....
Tonight I had the pleasure of attending the closing panel of the Canadian Financing Forum West. The event was put on by Dave Thomas of Rocket Builders. Credit to Dave for what was a cracking event. As the Forum's website says:
"The Canadian Financing Forum matches North American Corporate and VC investors with serious entrepreneurs looking to build world-class technology companies."
Basically a bunch of people looking for money able to present to a bunch of people with money. I was invited through New Ventures BC and the company I co-mentored last year, Teampages was presenting. Alas I arrived too late to see the presentation, but I did catch up with Mike Tan and was pleased to hear his business continues to do very well.
The highlight of the afternoon/evening for me was the Panel who discussed Web 2.0 type questions posed to them by a sad (and sick I understand) Paul Kedrosky. Lot's of healthy stuff here which I must blog about at some point including whether Facebook was done? Reading the press today I see that my favourite application on Facebook, Scrabulous may be under threat! That leaves the status updates as the other main reason I go to the site and made me think I should maybe concentrate on Twitter instead!
The reception to round the event off allowed me the opportunity to reconnect with some faces I'd not seen for a while and meet some new folk. Amongst them folk from Contigo, Chrysalix, Eqo.
This was a good opener for me to 2008, good networking, interesting people and presentations. Next week sees the Vancouver Enterprise Forum kick off, the CMA Breakfast Networking I host for the CMA Members and then Launch Party, which Danny Robinson of Strutta mentioned today.
Vancouver is an interesting place right now and at this time of year there is no shortage of things to take our minds away from the somewhat indifferent weather. Enjoy everyone!
I've been meaning to blog about my experiences as I go through the Toastmasters process and hopefully gain my Competent Communicator title in the next few months. To do this I have to give ten speeches, each of which have specific growth areas. So far I have given three of the ten speeches, the last of which I did was called "Crows - dispelling the myths."
At the same time I'm 12 days into my photographic project called "Crows 366." In this project I take a photo of a crow(s) every day for a year, i.e. 2008. You can view the pictures over on flickr. So I thought I would take my speech notes and present them as a blog post. What follows is the result. It is a shortish article which follows the same structure I used in the speech and talks about the same things. I have not elaborated on the points just tried to put them down in a more readable style.
So how did the speech go? Well I ran slightly over time at six minutes and forty seconds but overall I was very pleased. I did refer to my notes far too much and learnt the lesson that I should ALWAYS rehearse! Just doing the speech once before the actual event makes a huge huge difference. I believe this is something that will get increasingly more important as I move through the remaining seven speeches. My evaluator also mentioned that my voice is getting stronger which is great. Being softly spoken is not the best asset when public speaking!
Today I would like to talk about something that has amazed me, thrilled me, amused me and some say obsessed me since arriving in Vancouver two and a half years ago. I am talking about our numerous, noisy, feathered neighbours and fellow residents ... Crows!
Not everyone likes crows - the inevitable reference to Alfred Hitchcocks Film 'The Birds' comes to mind. However, today I am on a mission. I want to convince you to look again at our boisterous black friends and ask yourself:
"Am I judging these birds too quickly?"
To help you along I would like to share with you something of their history, their habits and behaivours and their relationship ship with us humans.
Let's start at the beginning, the very beginning. Crows have been in this part of Cascadia for hundreds if not thousands of years. They followed the first humans over the landbridge from Asia 50,000 years ago. Some First Nations revere Raven (a good cousin of crows) - originally white, who created the world and released humans from the clamshell he found them trapped in. To this day ravens and crows are considered messengers.
A short story illustrates the spiritual connection we have with crows. A man was working in his study at home when he had, for him an unusual visitor. A crow landed outside his window and stared in as if sizing him up. The next day the crow returns and stared through the window as before. The man regarded the crow, the crow regarded the man for many seconds. Shortly after the crow flew away, the man's telephone rang and he received the sad news that two days previously, a good friend on the other side of the country had died.
Do where did crows get their bad reputation. In Europe this goes back at least to the Great Fire of London in 1666 and the plague that ravaged Europe at that time. You see crows eat everything and in such horrific times, crows found plenty to eat. The same was true on the battlefields of World War I and the image of crows was linked to death once more. Of course the Europeans who came to North America and settled here brought their superstitions with them.
I say don't shoot the messenger! The crows didn't fire a shot at the Battle of the Somme! I do say shoot the guy who decided to wipe out the roost of 30,000 crows in Burnaby for sake of a new Costco. Do shoot the guy who dynamited another roost of 45,000 crows in the American Mid West. Crows are very intelligent, but how would you feel if you been out to the Valley and came back to Vancouver to find the city destroyed?
A crow is on average nine times brighter than a pigeon they have a mental capacity to do what we think of as amazing things. Crows have been known to drop walnuts under the tires of cars waiting at a pedestrian crossing. After the cars have driven off the crows fly down and retrieve the cracked nuts. I like this story because I see many things I admire, in humans AND crows.
If you watch the crows you will see many similarities with us , in fact we share many of the same habits.
Crows are very social birds ... they do pair off of course, but they also get together outside of breeding season as we see so fantastically in Burnaby. Locally, Crows commute! Every morning thousands of crows fly from their roost in Burnaby west to Stanley Park. Then as the light starts to fall they all return to Burnaby. They may all be travelling together but in amongst them you will see pairs of crows diving and playing, swooping and chasing each other. They are with the flock heading for the same roost, but on the way, only really have eyes for each other.
It reminds me of being a kid and going on a school outing with my first girlfriend.
Once at the roost, families separate for increased security. All the other crows take on the role of watching out for each other. Humans do all of this as well. The roosts are called towns and cities and perhaps the 'watching out for each other' is the local community centre. These inquisitive, resourceful, talkative and social birds have been close friends with us for most of our existence on Planet Earth.
Is the, what I like to call, 'The Crowpast' not an amazing site? A natural wonder happening here every day, whilst we work on our computers and deadlines. In four hours or so I encourage you to turn away from your email and instead of sending a message flying across the internet, look outside your window at the crows flying there and ask yourself this question...
"Can I see what Stewart sees?"
It's very interesting to see that Her Majesty has once again embraced new technology by starting her own YouTube channel.
In 1957 she spoke about using the new medium of television to reach
more of her people and 50 years later the only change is that the
medium is now YouTube.
I've always been impressed by Her Majesty - it's always struck me as a
very difficult job. Over the years I've watched countless documentaries
about her life and learned a little bit about the person. We live in a
very cynical world and I admire her ability to rise above this.
I also enjoyed the 1957 speech for a couple of simple reasons. Firstly
Her Majesty's use of notes made me smile as I myself go through the
Toastmasters process for public speaking. I was also pleased to see
Canada mentioned as that year Her Majesty opened parliament in Ottawa
for the first time.
Watching Youtube videos of the Queen's speech may not be everyone's cup
of tea - but for me it is one of the few traditions I do have at this
time of year. i encourage you to check it out!
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Tags: QE2, QEII, Queen, Royalty, YouTube, QueensSpeech, ChristmasDayMessage
On this Remembrance day I was sad to receive an email from CIMA Canada President, Kanish Thevarasa which I repeat below.
Dear members and students:
We are very saddened to inform you of the passing away of Tony Thompson. Tony has been the voice of CIMA in Canada for the last 30 years and most of you would have spoken to him, exchanged emails or received mail from him during that time. Tony's commitment to CIMA has been enormous; his recent illness could not keep him away from furthering CIMA in Canada and as recently as two Monday's ago he was at a GO Transit meeting to promote the CIMA qualification. Tony was instrumental in organizing CPD events in Toronto, setting up branches for CIMA across Canada, organizing member events, conducting CIMA examinations in Toronto and so much more.
Our prayers and thoughts are with his family at this difficult time.
I had the pleasure of meeting Tony when he came to Vancouver for a CIMA Meeting back in 2006. I also exchanged telephone calls and emails with him over the months. I can not say I knew Tony very well but I did immediately recognise his dedication to CIMA, his desire to promote the Institute and support members.
I am certain that as BC Correspondent here in Vancouver I have not managed to achieve the standards Tony obviously set back East. I can only say that maybe it's time for me to look at that again and try to contribute more effectively. I will do so in the knowledge that the world has lost a man whose passion and integrity will remain an inspiration to all.
Rest in peace, Tony.
Technorati Tags: CIMA, CIMA Canada, Tony Thompson
One of the best authorities on storytelling in business and the use of narrative is Stephen Denning, who I have written about in previous posts. Today and for the next couple of days according to Steve's website he is in Vancouver attending the Annual Conference of the International Leadership Association.
Sadly I will not be able to attend as I'd love to hear him speak but I do have his just published book - The Secret Language of Leadership - Mastering the Art and Discipline of Business Narrative.
About a year ago Steve was asking, via his newsletter, for comments on a chapter from his then unpublished book. I buzzed him off an email which I was thrilled and surprised got a very quick response. My feedback was fairly direct expressing my disappointment that it appeared Steve had moved from talking about storytelling to talking about leadership.
Much has happened in the months since then and I've come to realise that talking about leadership and storytelling does make good sense. I'm only a couple of chapters into the finished book but I am already enjoying the stories and learning from the points Steve makes.
As it happens, when Steve requested the original feedback he promised readers who responded would have a chance to win a free copy of the book when it was published (actually I can't remember if it was a draw or something). I'm pleased to say that this is exactly what happened and my copy of the book arrived last week.
I was thrilled that Steve acknowledged my minor contribution and it demonstrated something very important in storytelling and leadership. Authenticity. Steve did exactly what he said he would do, despite a long period between the promise and the delivery. Thinking about this now it also demonstrated to me another aspect of storytelling.
The idea is to make your story become that of your audience (or reader in this case). Steve's book is now part of my story. He did write the book but I am the one that takes it forward, hopefully adding my personal value along the way.
I don't know if Steve has visited Vancouver before but I hope he has a fantastic trip, if you get to hear him speak please DO comment below. In the meantime I will get started on another chapter!
Technorati Tags: narrative, SteveDenning, storytelling
This morning I was pleased to receive another notification from kiva.org that Nasiba Eminova has repaid another $100 of her loan. I first talked about Kiva back in February 2007 (click here) and subsequently went on to make my first contribution a month or two later.
I selected Nasiba Eminova, a 59 year old window of 4 children in Aghsu in Azerbaijan. Nasiba runs a food market where she sells Fruit and Vegatables which was enough of a connection for me to donate my $25. I together with 29 others (mainly American, but also Canadian, French and Afgan) combined to lend $1200 to help Nasiba expand her inventory.
The loan was made back in May by Norwegian Microcredit LLC (Normicro) in Azerbaijan and the email I received was I think the 5th repayment on the original loan, scheduled for $100 per month for 12 months. Once the full amount is repaid, I and the other 29 lenders can reinvest in another entrepreneur.
I was thinking its about time I increased the size of my portfolio and started looking at the Kiva site and more specifically the Kiva Blog. I realised I had neglected to add this feed to my Google Reader and was looking down the entries where I found an entry where 42nd President of the United States, William Clinton talked about Kiva at the recent Google Zeitgeist. I've embedded the full video here - the bit of Kiva starting at about 15:45, you can read the transcript on the Kiva Blog.
President Clinton was responding to a question about how you make a connection with people in need like Nasiba, frequently in places the majority of people could not locate on a map (Azerbaijan can be found here!).
For me, the connection made was between my Mum and Late Dad, who ran a greengrocery business for over 30 years, myself who is going through his own fruit and vegetable odyssey and Nasiba Eminova, a grocer at least 5000 miles away. It's only $25, but to me it's worth so much more.



Technorati Tags: google, Kiva, microfinance, Azerbaijan, Bill Clinton
I have to hold my hand up here and say that although I was aware of No Logo I haven't read it. The same can be said for her latest book. Given this I wasn't expecting what for the writer was clearly an already converted audience. I appreciate that writers have their fans but I'm sure some people were in a state of nervous and premature hand clapping readiness.
The subject matter was and is a serious matter and given I wasn't already converted I was hoping to learn more about it. I did in a limited way as Klein attempted to tell road stories from the book tour. In fact this aspect of things nagged at me. There was a feeling of self proclaimed celebrity, endorsed by the crowd of course, which made me uneasy. Given the gravity of what her book maybe I expecting someone a little more humble. Klein has a powerful and valuable contribution to make and I hope she is able to focus on this despite the media attention - as she said 'it's just reporting.'
Don't misunderstand me though. It IS a powerful story, much of which resonates with me but I did feel at times like I should have either just read the book, or seen her speak in somewhere other than Vancouver. I was especially pleased that Klein talked a lot about storytelling and the power of narrative to connect people with the bonus it might just make the world a better place.
However, given this focus on storytelling I did feel a little let down when Klein set up an excellent structure (road stories - be they of the book tour(?) rather than her travels) and then not really deliver the content. It reminded me of those formulaic sitcoms where the structure is set out for each episode before the plot is worked out.
There was some very good stuff in amongst all this and perhaps I am being a little harsh. I was pleased to see that the organisers bazarre attempt to dismiss the idea of questions afterwards allowed Klein the opportunity to really connect with people in the hall on a personal level. One lady courageously stood up and explained she was subject to the truly appalling Residential Schools experiment at it's height in the 1950s. This demonstrated very quickly the value and power of narrative.
Maybe I don't know the subject well enough but I did struggle, beyond the solidarity with activism, with how Klein managed to make a connection between her book and the striking library workers (another subject I know little about!) in Vancouver. That said it was a very interesting way to spend a couple of hours and I look forward to supporting my local library when it reopens by taking out Klein's book.
Technorati Tags: BC, naomiklein, narrative, ShockDoctrine, storytelling, Vancouver, VancouverInternationWritersFestival
As you may have seen in my delicious posts, I'm thrilled to report that Mike Tan and the team at Teampages picked up the second prize at this years New Ventures BC Competition. The Awards night was last Wednesday, which due to a diary melt-down on my part I managed to miss. However I did manage to get to the bar afterwards and toast their success.
Together with Jim Brosseau, we acted as the mentors for Teampages as they progressed through the competition. From our first meeting it was very clear that these guys were highly motivated and well prepared as they went through the various stages. I'm not sure how much Jim and I were 'needed' as such, but simply the opportunity to be a small part of their success is a real buzz, not only for them of course but for Jim and I.
From memory my advise to Mike was based around a simple idea. Tell your story. As Mike professionally responded, "Teampages is made for coaches, parents and athletes who want to make their lives easier.'
It's a simple message and one that anyone who has ever been involved with a team can understand not only on a practical level but also an emotional one. It clearly worked on the judges as well!
This was my second year as a mentor in the competition and seeing the spark in Mike and his team after winning the prize was a huge reward for me. These guys will appear in the press and hopefully go on to make Teampages a real success story not only in Vancouver, but across Canada and the world (hey! the dream is real!). Watch this space!
Technorati Tags: BC, JimBrosseau, MikeTan, NewVenturesBC, mentoring, storytelling, TeamPages, Vancouver
Last night I walked the few blocks to the new home of the Vancouver Enterprise Forum at the Vancity Theatre. Previous events have almost always been over at Science World, so I was curious to see how the new venue worked out. Officially there are four reasons why they have moved to the new venue, two of which I could see straight away: it's downtown and probably cheaper. Of the other two, one was it is meant to better for networking (jury still out) and the other one I forget!
The focus this season is on Financing, from early stage to exit. Starting at the beginning with this event there were three preliminary pitches before the main event.
Turnout was good and by the time Bob Chaworth-Musters stood up there was standing room only up in the modest gallery I found myself sitting. Bob talked about the Angel Forum and his upcoming seminars, the next one I will sadly miss. I recommend attending Bob's seminars, they are a wealth of information and a good insight into the local market.
Next up was an out and out sales pitch for Acetech and their CEO programme. At five grand, it's no small investment for about 12 days, but like the Angel Forum a good opportunity. I could have done without what was a poor presentation though, I might have expected it to have been a higher standard.
The third preliminary presentation was in the style of the normal 5 minute pitch from a new company. This one was interesting as it was from the Sustainability Prize winners from the Telus New Ventures BC competition last year. Janice Cheam of Energy Aware Technology Inc provide a easy to use device that tells you how much energy your house is using at anytime. The device is really neat and I'm surprised these guys are still looking around for funding. I also missed the big traffic light they used to have at Science World - it reminded me on an animated countdown I once saw at a pitch competition way back in the dot.com era.
The 'Main Event' was hosted by David McIntyre of Ventures West. I've seen David present a couple of times and he chaired well. First up was an ex-brit: Tanner Philp, Finance guy, who incidentally, also does stuff for the New Ventures Competition. A very polished speaker, done his Toastmasters I suspect and he rattled through a bunch of good stuff. I must ask him for a copy of his slide deck. Impressed. Tanner works for Lions Capital, know to many as the BC Advantage Fund (VCC) Ltd. I didn't write down a quote as such, but I do remember Tanner urging you not to shotgun the VCs - apparently it just irritates them having the plough through the business plans they have zero interest in.
Next came Rizwan Sheraj who did a competent job of talking about IRAP. One little stat has stayed with me. There are around 1 million SME businesses in Canada. According Rizwan there is an amazing $26 Billion of grants, contributions, tax reliefs and assorted support. It really is good use of your time to look more into this as early as you can in your business.
Finally, Andy Wright, who amongst other things is CTO at Aegis Mobility. A much more personal story this one, but fairly engaging. Andy gave a great example of how the Pizza shop down the road is a Good Business, but not a particularly Good Investment - at least from an Angels' point of view. He also strongly recommended the book "Winning Angels" by David Amis & Howard Stevenson. I might take a look at that one. I love the idea of Aegis, it would address one of my pet hates - people who talk on their cellphone when driving.
That wrapped up the formal part of the evening and I have to say it was worth the entry fee. There are not too many networking opportunities of this size/type in the city. I suspect I will continue attending every so often, much as I have done over the last couple of years. Check out the VEF website for more information.
Technorati Tags: BC, networking, VEF, VancouverEnterpriseForum, Vancouver
Tonight I had the pleasure of presenting to CMA members "A conversation about blogging." The intention was to give an overview of the subject and give some examples about why a Certified Management Accountant should even care about blogging.
My presentation is below and can be downloaded as a pdf here. When you look at the example slides, double clicking should launch your browser and take you to that page. Of course it may look slightly different as there may be new posts on the blog!
There was a good and attentive audience and my feeling is that the presentation was well received. I am not the world's most experienced presenter so I'm looking forward to receiving feedback from the people in the room.
To get things going my own impression was that the presentation was too long and that I could spend more time making some of the slides with screen shots more interesting. The balance of course if that an internet is not always available and being skilled in 'showing' websites live can be more difficult that it looks!
The presentation was followed by a very enjoyable dinner at a local restaurant. For me it was a very rewarding evening, sharing one of my passions with a new audience. If you are reading this and came to the event I would really value your comments to this post!
Technorati Tags: blogging, CMA, storytelling, technology
I am pleased to report that Mike Tan and the team at Teampages.com have made the final 10 in this years New Ventures BC competition. As I type Mike is in the throws of making a final presentation to the judging panel with the winners being announced at a Gala evening at the end of September.
As with last year I teamed up with Jim Brosseau at Clarrus (who has a new book btw!) to act as mentors for Mike in the competition. I am thrilled that they have made it to the final 10 with a chance at winning the Top Prize Package of more than $60K. To be honest these guys were fairly advanced in their thinking when Jim and I started talking to them. Hopefully we added the odd suggestion, bit of feedback that helped them on their way to achieving Top 10 status.
Personally I think they are in with a great chance of picking up a prize. Here's how they describe what they are doing:
TeamPages is an online social network and utility for amateur sports that makes it easier for coaches, team managers and players to:Well Done Chaps! and Good Luck! See you at the Awards Ceremony!
* manage their teams, schedule games, and keep track of stats
* communicate with one another and share memories
* build an online community and presence
TeamPages provides teams, athletes, and fans with a central location to post and find their schedules, check out the latest team news and photos, receive email reminders about game and practice times and locations, collect donations and showcase sponsors, and keep track of their team and personal statistics.
TeamPages also allows coaches and players to connect and network with other coaches and players locally and from across the continent to share tips and drills, share memories, arrange exhibition games and tournaments, and keep their relationships going after they have left the field.
TeamPages is a private company located in Victoria, British Columbia, Canada and was founded by Mike, Jon and Adam
Technorati Tags: BC, MikeTan, NewVenturesBC, JimBrosseau, puppy, TeamPages, Vancouver
This week I will be giving a talk about blogging to members of the Society of Certified Management Accountants in Vancouver. My self-written publicity looks like this:
Stewart Marshall, a UK designated Chartered Management Accountant, financial storyteller and blogger introduces ...
A conversation about blogs.
What they are, who used them, who writes them, how you find them and why, as a CMA you should care. Stewart will answer these questions and introduce you to one of the most important communication tools available today. By translating the buzzwords and the geekery, he will illustrate the potential of this worldwide resource to you and your business. Stewart will explain how as a CMA, you can maximise the opportunity blogging presents, capitalize on the knowledge it can give you and even how you can participate yourself!
Technorati Tags: blogging, CMA, event, storytelling, Vancouver
This afternoon the RCMP on the North Shore killed a 2 year old black bear. Reading the news article, the RCMP trotted out the normal public safety defense. The bear of course won't be given the same opportunity.
These kind of stories sicken me - yeah maybe without the recent rubbish build-up it wouldn't have happened, but over-reaction is over-reaction. The rubbish didn't pull the trigger.
If the bear was a noisy or drunk human would that trigger have been fired at all? Maybe, hopefully? there will be an inquiry into this, but sadly these events are likely to repeat as we continue to obliterate the bears home.
Tonight I had the pleasure of seeing Gary Hustwit's excellent documentary film about the typeface called Helvetica.
A string of interviews and film sequences were carefully put together and the resulting film should become not only a standard reference for typography but for graphic design more widely.
After the film there was a Q&A session with a panel consisting of Gary Hustwit, the director, Jim Rimmer and Douglas Coupland. This was a very entertaining half hour and it was good to see Douglas, Gary and Jim so enthused about the subject. I gained a new appreciation of Helvetica on it's 50th anniversary and suspect my font habits will be changed forever!
I of course was 'taken' by Leftantler and once again was grateful. I wasn't brave enough in a theatre full of graphic designers to ask my question (Is Helvetica as good for numbers as it is for text?) but the ones that were asked were answered informally and made for good entertainment and a good overall feeling about the evening.
Note to organisers: learn how to manage line-ups - too many people made grumpy by blatant queue jumping and poor crowd control.
The DVD is planned to come out in about 3 months and will quickly be added to our collection. For one thing Gary Hustwit tells us there are lots of extras, which will be very cool. If you get chance to see this film, you're in for a treat.
Technorati Tags: documentary, Gary Hustwit, Helvetica, Jim Rimmer, helveticafilm
On this day four years ago my Dad died. In a few weeks I will be turning forty. I was thinking about this and thought it would be an interesting idea to put a mozaic together of photos showing my Dad and I at aged 40 and also aged 14, the age I was when Dad turned 40.
Unfortunately although I did find the photos, that project will have to wait for another day. What I did manage to find was the picture on the left which shows the S.S. Uganda proudly returning home to Southampton after the Falklands War in 1982.
In November 1981 I was a passenger on this venerable ship. My Dad, aged about the same as I now, agreed to pay for his son, then 14 to go on a 'School Cruise.' In 10 days I, together with over a 1000 other school kids & teachers, visited Italy, Crete, Cyprus, Israel, Greece and Yugoslavia. More importantly it gave my parents 10 days of peace! When my Dad was 14 he was wining medals for swimming in the County Under 15s Championship (for Canadians - read Provincial Championships). Dad was very proud of his success and over the years talked about it frequently.
UPDATE: Mosaic now included!
I didn't inherit the swimming gene from Dad but like him at that age I had something that would live long in the memory and give me lots to talk about in future years: the School Cruise. It was my first exposure to being 'abroad' without my Mum and Dad and I got to visit places they had never seen. Of course Dad never saw Canada either but when we were deciding what to do with his ashes in July 2003, we ended up releasing them not far from where the SS Uganda came by back in 1982.
Thanks for the memories Dad and the opportunities. I will continue to make the most of them and today the toast is to you!
I've been watching and even reading some of the responses to the SAP Global Survey Shel Israel has been running. Israel was the co-author of one of the best books on blogging I've read called Naked Conversations (the other co-author being Robert Scoble).
On Israel's blog he posted up a roll-your-own survey with some generic questions. Whilst I am only too aware that I am not considered an A-List (I'm thinking H-List, maybe I?) blogger, I thought I would participate and have a go at answering the questions (even if I don't understand some of the terms!). So here goes ...
1. From where you sit in the world, how has social media changed your life? How about the lives of your other family members?
For me social media has taken me away from traditional mainstream media. Before I started be interested in blogging, online social networking websites and so forth, looking for information on anything was able reading a newspaper, going to a library for the 'definitive' source. I used to look to see what the paper or TV news was saying about an issue, event, topic. Now, my instinct is to find a blog or some user-generated content relevant to what I'm doing. In other words the world has become more personal. My daily news shot is taken via rss rather than the 6 o'clock news or New York Times.
My wife is more a news junkie than I and has started on rss feeds, but other than things specific to her interests, such as flickr and photography has little appetite for the subject generally.
2. From where you sit in the world, how do you think your personal and business lives will change over the next five years? Hw about for the rest of your family?
I am confident that our lives will change dramatically in the next five years, I am almost as certain that it will be in an as yet unknown way! Ha! I really hope that the distinction between the two, personal and business will not so much be merged as the boundaries clearer. I love the thought of the change, but some things which are bleeding edge now will move to mainstream. I also think that how we interact with technology will be the biggest change.
3. What do you feel are the ascending social media tools and which are descending?
Facebook is the obvious one increasing, blogging is maturing and I predict Instant Messaging will be reborn. Tools declining, I think are youtube, myspace and linkedin. However, many things such as flickr, swallowed up in recent times will be relaunched, many of these things were too successful to be left out in the cold.
4. The folks at SAP are particularly interested in social media's impact on the global enterprise as well as small to medium-sized corporations. Do you have any knowledge or advice for them?
SAP, like most ERP always forgets that it is the user experience which matters. Sites such as facebook and even skype/twitter etc are successful because they are easy to use and understand. A lot of the buzz around social media really blurs the line between what was once considered 'work' and what is 'not work.' If you can integrate the two you might be on to something.
5. Do you have any interesting case studies of unique uses of social media?
Ok short story, Emigrated to Vancouver, Canada two years ago. Through online networking and other social media eased the transistion from a life in the UK to a life in Canada. Contact me for the longer version!
6. What social media tools do you use? Which are your favorites? Why.
Facebook, knowing what my friends/contacts are thinking about, connects me without being intrusive. Flickr, the world is beautiful place, captured by people who see it from their own perspective. Blogging, a good outlet for expression.
7. Do you see language as a barrier for social media? Will English become the global language of the Internet? Should it?
It's not a barrier, English will be the most common language, head to head with chinese. Language should not be the driver, culture should be.
8. Are you reading more blogs or less these days? Are you watching more online video or less these days?
More of both, but still very little video.
9. Write a question(s) for yourself and answer it.
Is the gap widening between those in touch with what is happening in social media and those who are not? Yes.
10. Additional comments?
I wish I could have given more time to my answers!
So every so often I get a customer service call from Fido. They ask me to rate them and I do as asked and give them a maximum of 2 out of 10. I then go through a whole exercise of explaining why. I do this about every 6 weeks or so it seems.
Today they moved from a 2 to zero. Last Friday I had one of these calls where the representative promised they would take down all my feedback and pass it to a manager etc etc. Guess what I just got a call from Fido again, a different representative who had zero knowledge of the conversation I had last Friday!
Just what kind of customer service system have they got at Fido? One that measures the number of calls a representative makes and ignores any of the feedback they are getting? Brilliant, why bother calling? If I had my choice I would not want them to call me, trouble is they have my number!
I hear all the other networks are no better, so as they say round here, 'suck it up!'
VENT MODE OFF!
Have a great day everyone!
This morning I noticed Delicious automatically posted the links I tagged in del.icio.us yesterday. Only problem is that I DID NOT tag them. Half a dozen links regarding public speaking appeared on my delicious account from about 7pm Friday night, when I was not even near a computer!
This very odd and I have little time to deal with it, other than doing all the obvious things like change my passwords on my del.icio.us and other places. Is it a problem with delicious? I was lucky, all the links appear to be about public speaking which as a topic could be worse. However, the comments made about each link were NOTHING to do with me and it annoys me that for a short period these appeared on my blog.
Anybody have any ideas?